Casinacho Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and EVENTA DIGITAL LIMITADA, the company incorporated in Costa Rica that operates casinacho.com. The agreement governs your use of the Casinacho platform, including account registration, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. These Terms are governed by the laws of Costa Rica, and any dispute arising under them is subject to the exclusive jurisdiction of the courts of Costa Rica. By accessing or using the service, you confirm that you have read, understood, and accepted these Terms in full.

About Us and Licensing

Casinacho is operated by EVENTA DIGITAL LIMITADA, a company registered in Costa Rica. The platform is accessible at casinacho.com and covers casino, live casino, sports betting, and esports betting under a single account and wallet. These Terms have been in force from 22 April 2025, and the prevailing language of this agreement is English. Queries relating to account matters or account closure may be directed to [email protected] , and general support requests to [email protected] .

Account Registration and Eligibility

You must be at least 19 years of age to register an account and use the service. Residents of the following jurisdictions are not permitted to register or play: the United States of America, the United Kingdom, Spain, the Netherlands, Curaçao, Israel, Lithuania, Russia, Ukraine, Belarus, and the other territories listed in our Restricted Countries policy published on the site. Only one account per person is permitted; duplicate accounts may be closed and associated balances forfeited. You must provide accurate and complete registration information, and you must notify us promptly of any changes to that information. We may request identity verification documents at any time, including at first withdrawal, and no withdrawal will be processed until your account has been fully verified. We reserve the right to refuse registration or to close any account that breaches these Terms, with balances returned to the verified payment method where no breach of these Terms has occurred.

Deposits and Withdrawals

We accept deposits by Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Ethereum, Ripple, and Litecoin. The minimum deposit required to qualify for the casino welcome package is €15, and €20 for the sportsbook welcome package; minimum deposits for other purposes vary by country and payment method, and the applicable figure is shown on the deposit page. All payment instruments must be personally owned by the account holder and registered in the same name; shared, business, or family payment accounts are not accepted. Withdrawals are processed within 72 hours on our side, after which the payment method’s own transfer time applies, and they must be returned to the method used for the original deposit. The minimum withdrawal is between €50 and €120 depending on your country of residence and payment method. Wins above €10 000 may be paid in monthly instalments of up to €10 000 until the full amount is settled. Before any withdrawal is processed, deposited funds must be played through at least three times as an anti-money-laundering measure, and your account must be fully verified.

Bonuses and Promotions

Each promotion published on the site carries its own specific terms, but the following standard rules apply across the platform unless a promotion states otherwise. The default wagering requirement is 40x the bonus amount, with a 35x requirement applying to the HighRoller bonus and a 5x requirement applying to sportsbook bonuses. During any active bonus, the maximum permitted bet is €5 on slots and €10 on live games, including doubled bets and purchased bonus rounds. The maximum amount you may withdraw from bonus winnings is ten times the bonus amount; winnings from free spins and no-deposit offers are capped at €50. Bonuses are valid for 14 days from receipt, except Welcome Package bonuses, which must be wagered within 7 days. Game contributions towards wagering requirements are: slots 100%, buy-feature rounds 50%, live roulette and blackjack 10%, instant win games 5%, and table games, scratch cards, and other live games 0%. Only one bonus may be active at a time, and bonuses are non-combinable. We reserve the right to void bonus winnings and close accounts where we identify bonus abuse, including multi-accounting, use of multiple payment instruments to claim the same offer, or any other form of advantage play that breaches these Terms.

Responsible Gambling

You may set loss limits and other account limits through the responsible gambling tools available in your account settings; note that deposit limits cannot be applied to cryptocurrency deposits, and other tools cover that case. Requesting self-exclusion closes your account immediately, and we will make reasonable efforts to prevent a new account being opened under the same identity. Full details of available tools, including cooling-off periods and self-exclusion, are set out on our Responsible Gambling page, accessible from the site footer. For support with responsible gambling, visit connexontario.ca or responsiblegambling.org.

Dispute Resolution

If you have a complaint, you should contact our support team in the first instance via live chat or by email to [email protected] , providing full details of the issue. If the support team cannot resolve the matter, it will be escalated internally and you will be kept informed of its progress to a reasonable degree. If your complaint is not resolved at management level, you may refer it to an independent body, gaming authority, or the licensing regulator listed on the site. Full details of the escalation process are set out in our Dispute Resolution policy, published in the site footer.

Changes to Terms

We reserve the right to amend these Terms at any time. Where a change is significant, we will notify you by email to your registered address or by an on-site notice before the updated Terms take effect. Your continued use of the service after the effective date of any amendment constitutes your acceptance of the revised Terms.